For our family of six, the time surrounding Haven’s birth was devastating. She was born with intestinal atresia, a blockage that prevented her from swallowing amniotic fluid and caused her large intestine to become dangerously dilated.
In those early days, she underwent an exploratory laparotomy and the creation of an ostomy, followed later by a second surgery to reconnect her large and small intestines. We were heartbroken—grieving, overwhelmed, and facing the unimaginable reality of leaving the hospital without our newborn.
Every moment was filled with worry, fear, and uncertainty.
During that time, the Ronald McDonald Family Room became a place of comfort and human connection when we needed it most.
Alison, in particular, made a lasting impact—she consistently checked on me, talked with me, and made sure I never felt
alone, especially after Haven’s surgeries. Now, as Haven continues her journey and remains in the Family Room with an expected discharge in March or April, the space has become something we genuinely look forward to.
It’s a place where our family can relax, spend time together, and find moments of normalcy alongside caring staff.
The Family Room is a wonderful distraction during one of the hardest chapters of our lives—and a reminder that we are supported.
-Genesis Thomas, Haven’s mom
